+ How Inventory Forecast Works?
Forecasting feature of StockBot app uses your recent sales history to predict how much you should restock for products that will sell out soon.
How does it work?
• Choose the sales timeframe in the past you want the app to use for the prediction
• Tell the app how many days in the future you want to forecast
• The app will show you which products are about to go out of stock during that time and how much you should restock
Click here to see a demo video of the Forecast feature.
+ Do you offer Free Trial?
Once you install the StockBot app, you will be on a 14 days free trial with full access to all the features so you can try before you buy.
You can choose any paid plan and also switch between plans during the 14 days.
You will be billed automatically by Shopify after 14 days. If you uninstall the app before 14 days you will not be billed.
Click here to start your 14-day Free Trial
+ WHAT'S THE DIFFERENCE BETWEEN STORE-WIDE AND INDIVIDUAL PRODUCT ALERTS?
If you set a store-wide alert threshold then every product variant in your store is checked against that alert level. You can also set alerts on only specific products or variants each with its own alert threshold Additionally you can set alert threshold on individual products and also enable store-wide threshold for the rest of the products in the store. Simple check the checkbox under store-wide alerts that says"Enable both store-wide AND single-product alerts with above number as base level"All this is available in the basic plan for $5/month
+ Is there a Demo video of features?
Using free plan, you can setup a ‘Store-Wide Alert’. Products having inventory less than this Alert level will be included in Low Stock emails and Web Reports. Here is a Demo video.
Basic plan allows you to set alert level for Individual Product or variant. Here is a Demo video.
You can setup ‘Location Alerts’ and ‘Collection Alerts’ using pro plan. It also includes the features of basic plan, where you can setup Individual Product Alerts. Here is a Demo video of Pro Plan exclusive features.
+ App Leaves code when uninstalled?
Simply uninstall the app from your Installed Apps page and your subscription will be cancelled automatically and app will no longer have access to your store.
+ How to exclude products from Alert emails?
You want the app to ignore certain products from Alert emails and Web report? You can do that by adding those products to the app's Exclusion List under ‘Exclude Products/Variants’ tab.
+ Can we track re-ordered quantity in transit with supplier?
Reordered quantity is not counted by StockBot app. StockBot app checks only the product’s current inventory in Shopify online store.
Shopify has not given apps access to the Transfers feature. So we are unable to identify products that have an incoming transfer.
+ Can the app access historical orders older than a year?
No, App can retrieve historical orders only upto 1 year.
You will be able to use the sales data up to 365 days, before installation date.
+ CAN I SEND LOW STOCK EMAILS FOR DIFFERENT COLLECTIONS TO THE RELEVANT STAFF'S EMAIL OR TO THE VENDOR WHO SUPPLIES THAT COLLECTION?
Yes you can. Collection-level alerts that send low stock emails to separate email ids are available in the Pro plan for $25/month
+ WE HAVE DIFFERENT STAFF THAT HANDLES INVENTORY FOR DIFFERENT COLLECTIONS. CAN I SEND LOW STOCK EMAILS FOR DIFFERENT COLLECTIONS TO THE RELEVANT STAFF'S EMAIL?
Yes you can. Collection-level alerts that send low stock emails to separate email ids are available in the Pro plan for $25/month
+ WHAT TIME OF THE DAY WILL I RECEIVE THE LOW-STOCK EMAIL REPORT?
Daily morning emails are sent between 4:00AM & 5:00AM Eastern time
Daily evening emails are sent between 5:00PM & 6:00PM Eastern time
Weekly emails are sent on Mondays between 4:00AM & 5:00AM Eastern time
Hourly emails are sent 24x7 every hour
+ HOW DO HOURLY ALERTS WORK? WILL I GET THE SAME EMAIL OVER AND OVER EVERY HOUR?
Hourly alerts only send out products that "newly" went out of stock since the previous hour. So you will not receive duplicate emails. Perfect for the Holiday Season Sales Rush.
+ HOW'S YOUR CUSTOMER SUPPORT?
Just check out our app's reviews that praise our customer support. We are a highly responsive team. All queries will be answered within 24 hours (typically sooner than that).
